Why Backstop?
Backstop is the alternative asset management industry’s fastest growing software company and the only one that offers a single intelligent system to help you streamline the management of your business. When it comes to tracking client & investor account data, building multi-manager portfolios, managing the research process, and communicating with your clients, Backstop has you covered. We’ve helped more than 230 firms across the US, Europe, and Asia to optimize their operations, better administer their funds, and communicate more effectively.
Inside Out Approach to Software
When Jeremie Bacon first started Backstop Solutions Group, he and the engineering team moved into the offices of their first clients and hovered over the shoulders of the marketing, investor services, back office administration, portfolio management, and executive teams for more than a year. This practice continues to this day. By focusing on a build-it-from-the-inside-out approach and working side by side with many of the most influential firms in the asset management industry, the Backstop team is able to produce more software, more quickly than other providers and deliver it in a package that is intuitive and easy to use.
Our inside-out approach to software development helps us to stay focused on the things we do well and avoid making a mess of things by trying to be all things to all people. While functional boundaries in software are good for users and providers alike, the ability to cross them in order to foster collaboration, streamline work flows, and enhance internal and external reporting is essential. To that end, we’ve designed Backstop’s platforms to be highly customizable. We have a team of engineers who can help you build custom functionality, or integrate with other applications. Alternatively, your internal software team can program against our applications as well.
In the end, our commitment to understanding the ins and outs of your business is reflected in the Backstop and InvestorBridge platforms through the absolute depth and breadth of functionality offered through them, their overall ease of use, and the acclaim we receive from our clients.
Backstop Fits the Way You Work
Fund marketing, investor services, portfolio management, and research teams do not lead sedentary lives. You’re on the road and on the go continuously and having your data at your fingertips whether you’re enjoying coffee between meetings in Boston or working on your BlackBerry in Bangalore is key. As a pure Software-as-a-Service platform, Backstop follows you wherever you go, 24 hours a day, 365 days a year.
Backstop fits your work-lifestyle in more ways than one. We designed it from the ground up with flexibility in mind. Every user can tailor their own views and layouts to meet their specific needs. Why should everybody be forced to look at the same screen or see the same report, only half of which is relevant to their task? With Backstop, users can completely change layouts, add fields, and create and share reports with only a few mouse clicks.
Backstop is modular which means you can pick and choose the features your firm needs most based on where you are today, at a price point that is equally relevant. Case in point: start-ups with 20 investors don’t need all the bells and whistles a manager with 20 years of history and 3,000 investors do. As your business needs change, Backstop can change with you.
The software’s inherent mobility and customizability is great for you, the fact that your IT team doesn’t need to configure, support, or otherwise maintain it is great for them, and the rigid security model and physical protections safeguarding your data is great for everyone.
Dedication to Client Service
We believe that it is more than just great software that sets us apart from our competition. The belief that strong, stable, long-term customer relationships are built on the back of clear, consistent communication and highly personalized customer service is at the heart of everything we do at Backstop. Each of our teams, from sales to services and administration are held accountable for making sure that every interaction we have with you is positive. Our software and our services are designed with one end goal in mind: to help you run your business more effectively and to save you time, money, and sanity. In the long run businesses that put the client first not only survive, they thrive. At Backstop, you come first.