FAQ's
How long does it take to implement an InvestorBridge web site?
The InvestorBridge team can design and build a basic web site in as little as two weeks. However, InvestorBridge project timelines are dependent on input from the client including: content, design direction, and feedback. Typical implementations range from 6 weeks to several months.
I already have a web site. Can I use InvestorBridge just for investor reporting?
Yes. If you already have a web site, you can incorporate a link that allows investors to log in to InvestorBridge for online reporting. Your InvestorBridge site can be designed to match the exact look and feel of your existing web site.
I have already selected a designer with whom I would like to work; can InvestorBridge developers work with them?
Yes. We can work with any designer you may select and have done so successfully in the past.
Can I preview uploaded information before it is published to investors?
Yes. InvestorBridge provides multiple ways for you to preview and quality-check all information before you make it available to your investors and other site visitors.
How secure is an InvestorBridge site?
Backstop provides a robust security infrastructure that is beyond the capability of most organizations to deploy on their own.
InvestorBridge servers are housed in a world-class hosting facility that provides physical and network security. Security personnel monitor the system 7 days a week, 24 hours a day. Access to servers requires multiple levels of authentication, including biometric procedures.
When clients and their investors connect to InvestorBridge, all information is transmitted in encrypted format, utilizing the Transport Layer Security (TLS) protocol and at least 128-bit Advanced Encryption Standard (AES) algorithm. This is the cryptographic protocol typically utilized by major banks and prime brokers for transactions over the web.
For further information on InvestorBridge security, see the Backstop Solutions Group Security Infrastructure Overview.
Can I post an investor qualification form on my InvestorBridge site?
Yes. The completed form will be emailed to you for approval, and the information can be used to easily set-up an InvestorBridge login for approved visitors.
How can I control who views web site content with InvestorBridge?
InvestorBridge gives you full flexibility to control which visitors can access different pages, documents, and other information. When a visitor login is created, that visitor is assigned a "role" that determines the types of information they can access. Roles are completely customizable as part of the implementation process, but some common examples include: Investor, Prospective Investor, "Fund A" Investor, "Fund B" Investor, etc.